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Return policy
Return policy
cancel order
We accept order cancellations before the product is shipped or produced. If your order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.
return the goods
We accept returns. Customers have the right to request a return within 30 days of receipt of the product. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return the product you purchased to the manufacturer. Customers only need to pay shipping once (including returns) at most; no restocking fee will be charged to consumers for returns.
Refund
Once your return is received and inspected, we will send you a receipt notification via email. We will also notify you if your refund is approved. If you're approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 3 days.
No refund received
Once your return is received and inspected, we will send you a receipt notification via email. We will also notify you if your refund is approved. If you're approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 3 days.
We accept order cancellations before the product is shipped or produced. If your order is cancelled, you will receive a full refund. We cannot cancel the order if the product has already been shipped.
return the goods
We accept returns. Customers have the right to request a return within 30 days of receipt of the product. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not return the product you purchased to the manufacturer. Customers only need to pay shipping once (including returns) at most; no restocking fee will be charged to consumers for returns.
Refund
Once your return is received and inspected, we will send you a receipt notification via email. We will also notify you if your refund is approved. If you're approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 3 days.
No refund received
Once your return is received and inspected, we will send you a receipt notification via email. We will also notify you if your refund is approved. If you're approved, your refund will be processed and a credit will be automatically applied to your credit card or original payment method within 3 days.
